Empowering Your Message
Defining Your Watershed Moments
Contact Services is now
Watershed Messaging Services
Established in 2009 as Contact Services in Grand Rapids, Michigan, Watershed Messaging Services underwent a significant transformation in 2022 under the leadership of Kent Vanderwood, who introduced a revitalized vision. During this pivotal year, the company facilitated nearly 3 million texts and over 300,000 calls while serving our then 68 clients. With a team bringing together more than 30 years of collective professional communications experience, Watershed stands as a reliable partner in the realm of business communication.
The decision to rebrand from Contact Services to Watershed Messaging Services stemmed from our desire to authentically reflect our passion for precision and effectiveness in communication services. This evolution encapsulates our commitment to providing a suite of messaging solutions. At Watershed, we believe our new identity better embodies our strategic and impactful approach, elevating our mission to enhance businesses' outreach and engagement through cutting-edge communication solutions.”
Powerful Customer Engagement
A watershed is a critical turning point or moment of decision that marks a significant change or development in a situation or process, becoming a significant transformative event.
At Watershed Messaging, we recognize the significance of defining moments in communication, where effective messaging and interactions foster positive and transformative impacts on relationships with clients. We empower you to symbolize strategic alignment and clarity through our thoughtful communication practices, understanding the importance of forging lasting connections with target audiences.
Our services, honed through collaborations with diverse clients across industries such as nonprofits, political candidates at all levels, and small businesses, are designed to meet specific needs and goals, ensuring a tailored approach that resonates with your unique audience.”
Committed to Customer Service
Our commitment to customer service and excellence in all aspects of our business make us the trusted partner for candidates and organizations looking to engage their audiences effectively.
- Cost-efficient, tailored customer-centric solutions
- Reliable technology platforms
- An easy start-up process
- No hidden fees or unclear renewal processes
- Rapid Service Turnaround
Our Services
SMS, MMS, Text Messaging
Powerful communication expertise with tailored SMS and MMS campaigns and personalized messaging solutions designed to elevate your outreach.
Surveys and Polling
Streamlined and efficient means of delivering personalized messages, facilitating direct engagement with your audience, and garnering valuable insights through interactive features.
Tele-Town Hall Meetings
A versatile platform for interactive events, encouraging real-time communication, and fostering stronger connections with your community or stakeholders.
Autocalls
Offering automated voice message delivery and customized auto-call campaigns, to gauge with clients, influence targeted audiences, and shape public opinion.
Watershed Messaging - by the Numbers
2.5M+
Texts Sent
325K
Calls Made
100+
Clients
30+ years
Communications Experience
Who we are
Watershed Messaging offers a full range of marketing, advertising, and branding services. Our clients include small businesses, political campaigns, and nonprofit organizations.
We are in business to help our clients easily communicate their product, message, or mission on a mass scale. We are headquartered in Grand Rapids, Michigan.
Why Clients Trust Us
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